Recovering accounts

[Slightbeam]

Is RECOVER functioning when your account doesn't have an email? I accidentally speedran losing my account password and didn't set up email beforehand. Using RECOVER asks me to send a special email including my account name and a special hash to clok@contrarium.net. But! Nothing really happens when I do that. Myself and co. think there's something funky going on behind-the-scenes there. Maybe the process is broken with the COGG/CLOK code merging, or the email doesn't work. Maybe I'm sending multiple account recovery requests to someone swamped with work who can't check clok@contrarium.net emails yet, or maybe that email address isn't functional anymore. But I suspect it's bugged in some slight manner.

Thanks for any help!

[Rias]

Sorry for the delay! You should now have received a recovery password to the email you sent the recovery hash with.

[Slightbeam]

Thanks! No worries on the delay, good to know the process wasn't blown into smithereens.

[dactor]

I can't recover my accounts/characters or use CHARCLAIM. I don't know if I was pre-account old-timer. I don't even know what emails I used. Trying to start with recovering Dactor, message me for my email addresses

[Rias]

You need to be logged into an account to use CHARCLAIM. If your characters predated the CLOK account system (or you forgot your old account), you can just create a new account when you connect to the game, log into it, then use the CHARCLAIM command from there to claim the characters to your new account.

[Nought]

None of that worked either, for either of us

((Admin edit: We got them taken care of.))