Addressing abuse of the Karma command
Posted: Fri Jan 17, 2014 11:40 am
It became apparent yesterday that the Karma command can and does get abused.
The situation was: A GM asked over the chat channel for players to chat ideas with regards to ideas on how to improve some abilities for guilds and other improvement ideas. During the course of this conversation, I chatted nothing hateful, nothing in CAPS LOCK, and nothing that resulted in a response of Kent, Please! Or any other complaint stated against me on the chat channel.
Nevertheless, someone decided I did not have the right to participate in this discussion any longer and used Karma to silence me from the chat channel. I received the frustrating message ending in “…Maybe you should try being nicer!”
The primary two frustrations for me is the lack of clarity of rules surrounding the Karma command; also the lack of feedback during the Karma - process. For the former, one is left wondering, “How many other players can decide if I can no longer use chat? Is it two other players? Three other? Is it twenty percent of the number currently logged in? Twenty-five percent? Is it one GM, or is the policy for the GM’s to instruct the player to cease from their hateful chats, and leave Karma only to other players? What if three players want my Karma lowered, but nine players agree with me and want me to keep chatting, do the three trump the other nine?”
I suspect on at least one situation, a player has abused Karma using this method: As he/she was the only player who wanted ‘Joe’ to be silenced, he/she used Karma - on Joe, then logged out, then logged in with another alt to Karma - Joe, and repeated until enough alts succeeded in meeting the invisible requirement to silence Joe. Such a player needs a swift and decisive lesson in the use of the Ignore command, at the least.
The second frustration, the lack of feedback until it’s too late, could be dealt with bringing in a feedback mechanic to the effect of a message, “Joe has had his Karma reduced” over the chat channel. If Joe sees this once, he has the chance to change or voluntarily hush for a while without needing to have other players lower his Karma until it’s too late. Also, it would also help expose the multi-alt abuse described in the previous paragraph.
Personally, when Fredegar does a Karma - on Joe, I would like to see the public message, Fredegar has lowered Joe’s Karma, as the current system protects the cowardly and I don’t like systems that protects the cowardly. If this route won’t be taken, as a second idea, that when lowering someone’s Karma, a reason has to be stated. For example, “Karma - Joe For talking hatefully about Polish people.” Then either everyone, or at least Joe alone, would get the message, Joe's Karma has been lowered for talking hatefully about Polish people. If a reason cannot be provided for lowering someone’s Karma, then why use it? Conversely, if Joe is indeed saying racist things then that needs to be exposed and addressed in it’s own way.
Also, another safety net to abuse of the Karma - command, would be to have a report sent to the GM’s when it is used, similar to BUG reports, etc. (Maybe it already is, I don’t know). If the same player feels the need to daily lower someone else’s Karma, then this player can be introduced to the solution that the Ignore command is.
Perhaps there are other ideas that can deal with abuse of the Karma command, but these are the ones I could come up with. What do you think?
The situation was: A GM asked over the chat channel for players to chat ideas with regards to ideas on how to improve some abilities for guilds and other improvement ideas. During the course of this conversation, I chatted nothing hateful, nothing in CAPS LOCK, and nothing that resulted in a response of Kent, Please! Or any other complaint stated against me on the chat channel.
Nevertheless, someone decided I did not have the right to participate in this discussion any longer and used Karma to silence me from the chat channel. I received the frustrating message ending in “…Maybe you should try being nicer!”
The primary two frustrations for me is the lack of clarity of rules surrounding the Karma command; also the lack of feedback during the Karma - process. For the former, one is left wondering, “How many other players can decide if I can no longer use chat? Is it two other players? Three other? Is it twenty percent of the number currently logged in? Twenty-five percent? Is it one GM, or is the policy for the GM’s to instruct the player to cease from their hateful chats, and leave Karma only to other players? What if three players want my Karma lowered, but nine players agree with me and want me to keep chatting, do the three trump the other nine?”
I suspect on at least one situation, a player has abused Karma using this method: As he/she was the only player who wanted ‘Joe’ to be silenced, he/she used Karma - on Joe, then logged out, then logged in with another alt to Karma - Joe, and repeated until enough alts succeeded in meeting the invisible requirement to silence Joe. Such a player needs a swift and decisive lesson in the use of the Ignore command, at the least.
The second frustration, the lack of feedback until it’s too late, could be dealt with bringing in a feedback mechanic to the effect of a message, “Joe has had his Karma reduced” over the chat channel. If Joe sees this once, he has the chance to change or voluntarily hush for a while without needing to have other players lower his Karma until it’s too late. Also, it would also help expose the multi-alt abuse described in the previous paragraph.
Personally, when Fredegar does a Karma - on Joe, I would like to see the public message, Fredegar has lowered Joe’s Karma, as the current system protects the cowardly and I don’t like systems that protects the cowardly. If this route won’t be taken, as a second idea, that when lowering someone’s Karma, a reason has to be stated. For example, “Karma - Joe For talking hatefully about Polish people.” Then either everyone, or at least Joe alone, would get the message, Joe's Karma has been lowered for talking hatefully about Polish people. If a reason cannot be provided for lowering someone’s Karma, then why use it? Conversely, if Joe is indeed saying racist things then that needs to be exposed and addressed in it’s own way.
Also, another safety net to abuse of the Karma - command, would be to have a report sent to the GM’s when it is used, similar to BUG reports, etc. (Maybe it already is, I don’t know). If the same player feels the need to daily lower someone else’s Karma, then this player can be introduced to the solution that the Ignore command is.
Perhaps there are other ideas that can deal with abuse of the Karma command, but these are the ones I could come up with. What do you think?