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Recovering accounts

Posted: Thu May 23, 2024 9:01 pm
by Slightbeam
Is RECOVER functioning when your account doesn't have an email? I accidentally speedran losing my account password and didn't set up email beforehand. Using RECOVER asks me to send a special email including my account name and a special hash to clok@contrarium.net. But! Nothing really happens when I do that. Myself and co. think there's something funky going on behind-the-scenes there. Maybe the process is broken with the COGG/CLOK code merging, or the email doesn't work. Maybe I'm sending multiple account recovery requests to someone swamped with work who can't check clok@contrarium.net emails yet, or maybe that email address isn't functional anymore. But I suspect it's bugged in some slight manner.

Thanks for any help!

Re: Recovering accounts

Posted: Fri May 24, 2024 10:22 am
by Rias
Sorry for the delay! You should now have received a recovery password to the email you sent the recovery hash with.

Re: Recovering accounts

Posted: Fri May 24, 2024 1:02 pm
by Slightbeam
Thanks! No worries on the delay, good to know the process wasn't blown into smithereens.